Privacy Policy

1. Introduction

First Choice Drone Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our drone inspection and aerial services platform. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2. Information We Collect

Personal Information You Provide

When you register, book a service, or contact us, we may collect:

• Full name, email address, and phone number
• Property address and location details
• Payment information (processed securely through Stripe; we do not store card numbers)
• Account credentials and role preferences
• Messages and communications submitted through our platform

Information Collected Automatically

When you access our platform, we may automatically collect:

• IP address and browser type
• Device identifiers and operating system
• Pages visited, time spent, and navigation patterns
• Referring URLs and search terms

Aerial and Inspection Data

In the course of providing drone inspection services, we collect aerial imagery, thermal imaging data, photogrammetric models, and inspection reports related to your property. This data is collected only with your authorization and used solely to fulfill your service request.

3. How We Use Your Information

We use the information we collect to:

• Schedule, coordinate, and deliver drone inspection services
• Process payments and send booking confirmations
• Communicate service updates, job status, and report delivery
• Respond to inquiries, quote requests, and support tickets
• Improve our platform, services, and user experience
• Comply with legal obligations and FAA regulatory requirements
• Detect and prevent fraud or unauthorized access

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Aerial Imagery and Inspection Data

All aerial imagery, thermal data, 3D models, and inspection reports captured during your service are treated as confidential. Specifically:

• You are granted a non-exclusive, perpetual license to use your inspection deliverables for documentation, insurance claims, tax purposes, and internal business use.
• Public redistribution, commercial resale, or publication of your inspection data requires prior written consent from First Choice Drone Solutions.
• We may retain de-identified or anonymized imagery for training, quality assurance, or portfolio purposes unless you opt out in writing.
• Inspection data is stored securely using industry-standard encryption and cloud storage infrastructure.

5. Sharing of Information

We may share your information with:

• Assigned Pilots: Licensed drone pilots assigned to your job receive your property address and service details necessary to complete the inspection.
• Payment Processors: Stripe processes all payment transactions. Their privacy policy governs their handling of payment data.
• Service Providers: Trusted third-party vendors who assist in operating our platform (e.g., cloud hosting, analytics) under confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authority, including FAA regulatory compliance.

6. Data Security

We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (TLS/SSL), secure cloud storage, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

Our platform uses session cookies to maintain your authenticated session and remember your preferences. We may also use analytics tools to understand how users interact with our platform. You can disable cookies through your browser settings, though some features may not function properly without them.

8. Your Rights and Choices

You have the right to:

• Access, correct, or update your personal information through your account settings
• Request deletion of your account and associated personal data
• Opt out of non-essential communications
• Request a copy of the data we hold about you
• Withdraw consent for de-identified imagery use at any time

To exercise these rights, contact us at [email protected].

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

10. FAA and Regulatory Compliance

All drone operations are conducted in compliance with FAA Part 107 regulations and applicable federal, state, and local laws. Flight logs, operator certifications, and airspace authorization records may be retained as required by regulatory obligations. We cooperate with FAA inquiries and investigations as required by law.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this policy regularly.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: